Guangzhou, as a national center city of China, an international trade centre and transport hub, has
a long history of being an open and inclusive city. Tens of thousands of people from different count
ries and regions, different cultures, of different colours, with different religious beliefs have se
ttled in Guangzhou for entrepreneurship or residence, living in harmony with each other.
Since the outbreak of COVID-19, Guangzhou has been implementing with firm resolve the strategic deci
sions of the Central Committee of the Communist Party of China and the State Council, and adhering t
o the requirements of Guangdong Provincial Committee of the Communist Party of China and Guangdong P
rovincial People’s Government. Taking the safety and health of everyone in Guangzhou as our top prio
rity, we have tried our best to ensure effective and orderly implementation of COVID-19 prevention a
nd control measures based on science and law. Through unremitting endeavour made by everyone in Guan
gzhou, the COVID-19 outbreak in the city has witnessed positive developments. During this process, w
e have received tremendous support from sister provinces and municipalities, companies and organizat
ions based in Guangzhou, Consulates General in Guangzhou, municipal governments of overseas countrie
s, civil organizations and people working on facilitating constructive bilateral relations, which ha
s further strengthened our confidence and determination to overcome the pandemic.
At this moment, there still remain transmission risks brought by cases imported from overseas. We ar
e faced with a major challenge - “preventing imported cases from abroad and preventing a second wave
at home”. To address this challenge, we all need to work together and spare no effort in preventing
the further spread of COVID-19. Therefore, we would like to remind everyone in Guangzhou of the fol
lowing:
1. In order to effectively prevent and control the spread of communicable diseases, all people in Gu
angzhou are obliged to provide support to the implementation of disease control and prevention measu
res according to relevant laws and regulations in China. Anyone who violates relevant laws and regul
ations shall be held legally liable.
2. Strictly follow the requirement of “early detection, early isolation, early reporting and early t
reatment”. We need to practically implement regular administration measures including measurement of
the body temperature of anyone entering into residential blocks (villages), presentation of IDs for
entry and exit. People should voluntarily provide updates on their health status via Suikang Code o
r Yuekang Code. Suikang Blue Code, Yuekang Green Code or other valid health certificates and diploma
tic IDs should be used for entry and exit.
3. Guangzhou has implemented comprehensive, strict and thorough COVID-19 prevention and control meas
ures. Everyone is subject to the same treatment regardless of their nationality, skin colour or gend
er. We strongly oppose any differentiated actions taken against specific groups and we have zero tol
erance over discriminatory language or acts.
4. No entity or individual shall restrict or deny specific groups of people from checking in at hote
ls, renting properties or entering into public places such as residential blocks, shopping malls or
parks, on the basis of nationality, skin colour or gender.
5. No entity or individual shall restrict or deny specific groups of people from using public transp
ort such as the underground, buses, taxis or water buses on the basis of nationality, skin colour or
gender; daily essential services such as health care, catering, shopping, hairdressing and the use
of public toilets shall be available and accessible to everyone regardless of their nationality, ski
n colour or gender.
6. Provide necessary care and support. While implementing COVID-19 prevention and control measures a
nd delivering health administration services, we must address the reasonable concerns of everyone in
Guangzhou and provide necessary safeguard measures and support to ensure their legitimate rights an
d interests.
7. All public organizations must strictly fulfill their obligations and make sure responsible person
s are held accountable. Regular health administration measures for employees must be strengthened. B
ody temperature must be taken and health information must be registered for people going in and out
of the offices. Rooms should be properly ventilated. All spaces should be properly disinfected.
8. All public organizations, including civil organizations, industrial and business associations as
well as social service agencies, shall make full use of their networks to mobilize and call on membe
rs to actively engage in COVID-19 prevention and control efforts.
9. All people in Guangzhou should continue to keep a mask on, cut off group activities, wash hands f
requently, and pay extra attention to personal hygiene. Everyone is encouraged to use eco-friendly t
ransport means. When using public transport, people should try to avoid conversations and keep a saf
e distance from others to reduce transmission risks. Under the circumstances of effective personal p
revention, the risks of getting infected with the virus are relatively low during the regular intera
ction both in work and life.
10. Everyone in Guangzhou can call the 12345 service hot line or the 960169 multilingual service hot
line to report issues or problems related to COVID-19, or to ask for instructions and help.
We firmly believe that with the joint efforts of everyone in Guangzhou, as long as we bear in mind t
he same objective, we will be able to beat COVID-19 and build a better future together.
General Office of Guangzhou Command Center for COVID-19 Control and Prevention
April 19th, 2020